Returning an item
The packing slip in your package will contain detailed instructions for returning an item. Here are the basic steps:
New merchandise (not washed, worn, altered or soiled), and suitable for resale may be returned for exchange or a refund within 30 days of purchase. If new merchandise is returned after 30 days, goods will not be accepted. No returns are accepted on custom or discontinued products.If you need to return any merchandise, enclose a brief explanation what you would like done and send it to:
Martialartssupplies.com
P.O. Box 307
55 West Railroad Ave Bldg 4
Haverstraw, NY 10923
With a copy of the packing slip you receive with your shipment. Wrap merchandise securely and return via U.P.S., or insured parcel post. All merchandise sold as sets must be returned as sets. You will be credited by the original method of payment excluding shipping and handling charges.
Exchanges will be charged return shipping using the original payment method
Customer Service is always available via email at csupport@martialartssupplies.com. Simply send us an email and we will be happy to assist you.